Corporate

•  Professional in Human Resources (PHR or SHRM) certification preferred
• Superior collaboration, coaching and problem-solving skills
• Demonstrated skills/competencies in critical thought process and systems thinking analysis/problem solving, planning and decision-making
• Understanding of employment law and diversity/EEOC compliance and promotion.
• Excellent communicator both verbal and written
• The ability to build strong relationships and establish strong interpersonal connections at all levels of the organization
• Strong quantitative, analytical and problem-solving skills with exceptional attention to detail
• To be an enthusiastic, performance-driven individual who will pursue excellence in translating the employer brand passion, vision/mission of the organization into operational, quantitative Human Resources plans, goals, and schedules for improvement
• Demonstrates integrity and the ability to maintain confidentiality and exercise discretion when managing sensitive employee information
• Exceptional attention to detail
• Knowledge of federal, state, and local employment laws and regulations
• The ability to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks and demands with minimal supervision
• Strong PC skills with MS Office, Excel, PowerPoint, and HRIS systems
• Effectively communicate with other team members and hiring managers about facility specifics, hiring plans, and goals.
• Perform other duties as assigned.

• Provide the highest level of customer service and satisfaction
• Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service
• Receive any incoming customer service calls
• Schedule and coordinate all service calls and adjust drivers’ daily schedules as required
• Monitor drivers throughout the day via the dispatch system
• Create the next day driver schedule ensuring customer needs are met
• Add new customer jobs and tickets to the computer system (TCR)
• Conduct job service checks for jobs that have been out for 30 days or more
• Complete a “final edit” of each job ensuring the ticket has all the required information for billing
• Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners
• Perform other functions as necessary or as assigned

As the Customer Relations Account Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Customer Relations Account Specialist is responsible for collaboration across all levels to achieve departmental and organizational goals.

RESPONSIBILITIES

• Invoice assigned customers timely and accurately
• Address billing questions and discrepancies timely
• Verify invoice procedures and validate customer contracts
• Ensure payments for assigned customers are received within terms by managing their open Accounts Receivables
• Communicate with internal and/or external customers
• Collaborate with the Field to complete tasks in a timely manner
• Act as a resource for other functions within AWP
• Provide training and support as requested
• Establish and maintain effective and cooperative working relationships with customers

Perform other duties and/or special projects as assigned
 

POSITION SUMMARY

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.  

RESPONSIBILITIES

• Direct leadership/supervision for 30+ protectors (field based crews)
• Support the Area Manager and General Manager in managing and executing company initiatives
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Maintain Field (80%) and Office (20%) Responsibilities
• Ensure safety, quality, training, employee engagement, and retention standards are met
• Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, and Develop assigned team of protectors
• Develop relationships with new and existing customers to achieve goals and new business opportunities
• Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
• Address customer service issues are promptly and efficiently while providing the highest level of customer service
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA and state-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Other duties as assigned 

• Responsible for conducting weekly sales appointments with key decision makers on existing accounts
• Attend qualified weekly cold call appointments resulting in adding new accounts each week, and conduct calls to prospective new accounts
• Build and maintain a solid and qualified pipeline
• Convey the company’s focus on safety to employees and customers
• Collaborate with Inside Sales, Billing Clerk, and Branch Manager on sales strategies and procedures
• Network as the key point of contact for sales within the defined region
• Create business plans and forecasts to drive weekly sales targets

• Responsible for conducting weekly sales appointments with key decision makers on existing accounts
• Attend qualified weekly cold call appointments resulting in adding new accounts each week, and conduct calls to prospective new accounts
• Build and maintain a solid and qualified pipeline
• Convey the company’s focus on safety to employees and customers
• Collaborate with Inside Sales, Billing Clerk, and Branch Manager on sales strategies and procedures
• Network as the key point of contact for sales within the defined region
• Create business plans and forecasts to drive weekly sales targets
• Represent Statewide Traffic Safety & Signs network of companies to deliver quality, on-time service
• Other duties as assigned

High Volume Recruiting  

• Interviewing 10 - 20 candidates per day 
• Source candidates using a variety of methods
• Build and manage candidate and leadership relationships 
• Create and execute strategy to meet hiring demands 

Seeking an experienced Branch Manager to join the growing team in Bakersfield, CA! This role will actively contribute to the day-to-day branch operations and business expansion! This is a hands-on role requiring contact with vendors, customers, operations, field locations, and corporate departments. We are looking for someone with experience in temporary traffic control services, utility, and/or the construction industry to coordinate and supervise the overall delivery of quality field operations by service personnel. Their primary task is to ensure that our employees, equipment, and materials are used safely and efficiently to maximize productivity

• Responsible for the implementation, coordination, and management of office operations in accordance with the corporate strategic plan
• Assist in the establishment and development of retail stores at current and future locations including sales goals, forecasts, and marketing strategies
• Participate in the development and implementation of policy and strategic plans
• Drive the company to focus on safety for employees and customers and conduct regular safety meetings in accordance with the company Safety and Illness Prevention Program
• Implement programs to ensure attainment of business plan for growth and profit and manage budget
• Formulate and monitor key cost efficiency and revenue metrics and keep leadership apprised of challenges and successes
• Share a superior understanding of the company’s products and services, as well as national and local traffic control rules and regulations; actively participate in the estimating process. Know and understand the effects of unit pricing on projects
• Coach and develop staff to increase key cost efficiencies, revenue, and gross margin
• Review and provide regular, balanced feedback to staff regarding the safety, location’s financial performance, cross-functional and cross-company collaboration, people management, and growth
• Actively participate in the identification, interviewing, and hiring decisions for vacancies
• Build a strong succession plan for the branch
• Communicate with employees regarding corporate initiatives and opportunities
• Work closely with the Sales and other branches to solidify the company’s presence in the local marketplace and to identify potential opportunities for additional business
• Resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction
• Coach staff to build strong relationships with existing customer base to maintain and grow the business

• Provide the highest level of customer service and satisfaction
• Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service
• Receive any incoming customer service calls
• Schedule and coordinate all service calls and scheduling tickets for jobs 
• Add new customer jobs and tickets to the computer system (TCR)
• Conduct job service checks for jobs that have been out for 30 days or more
• Complete a “final edit” of each job ensuring the ticket has all the required information for billing
• Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners
• Perform other functions as necessary or as assigned

The MOT Technician is responsible for ensuring safe and efficient traffic movement through construction zones. This includes setting up and maintaining lane closures, directing traffic, and adhering to all FDOT standards and customer specifications. The ideal candidate will demonstrate a strong commitment to safety, possess the ability to work effectively in fast-paced conditions, and communicate clearly with coworkers and supervisors.

Key Responsibilities

• Implement traffic control measures to protect the public and team members.
• Set up and dismantle lane closures and other necessary traffic control equipment.
• Safely load, unload, and transport signs, cones, and barricades as required.
• Direct traffic around and through construction sites using flagging and signaling techniques.
• Perform routine safety and maintenance checks on equipment and tools.
• Keep the worksite clean and organized by properly disposing of debris and materials.
• Accurately complete all job-related paperwork and documentation.
• Collaborate effectively with coworkers to maintain a secure and efficient work zone.
• Monitor job site conditions and adjust traffic control strategies as needed.

The MOT Technician is responsible for ensuring safe and efficient traffic movement through construction zones. This includes setting up and maintaining lane closures, directing traffic, and adhering to all FDOT standards and customer specifications. The ideal candidate will demonstrate a strong commitment to safety, possess the ability to work effectively in fast-paced conditions, and communicate clearly with coworkers and supervisors.

Key Responsibilities

• Implement traffic control measures to protect the public and team members.
• Set up and dismantle lane closures and other necessary traffic control equipment.
• Safely load, unload, and transport signs, cones, and barricades as required.
• Direct traffic around and through construction sites using flagging and signaling techniques.
• Perform routine safety and maintenance checks on equipment and tools.
• Keep the worksite clean and organized by properly disposing of debris and materials.
• Accurately complete all job-related paperwork and documentation.
• Collaborate effectively with coworkers to maintain a secure and efficient work zone.
• Monitor job site conditions and adjust traffic control strategies as needed.

The MOT Technician is responsible for ensuring safe and efficient traffic movement through construction zones. This includes setting up and maintaining lane closures, directing traffic, and adhering to all FDOT standards and customer specifications. The ideal candidate will demonstrate a strong commitment to safety, possess the ability to work effectively in fast-paced conditions, and communicate clearly with coworkers and supervisors.

Key Responsibilities

• Implement traffic control measures to protect the public and team members.
• Set up and dismantle lane closures and other necessary traffic control equipment.
• Safely load, unload, and transport signs, cones, and barricades as required.
• Direct traffic around and through construction sites using flagging and signaling techniques.
• Perform routine safety and maintenance checks on equipment and tools.
• Keep the worksite clean and organized by properly disposing of debris and materials.
• Accurately complete all job-related paperwork and documentation.
• Collaborate effectively with coworkers to maintain a secure and efficient work zone.
• Monitor job site conditions and adjust traffic control strategies as needed.