Corporate

The Estimator at Trafficade/AWP Safety will build quality relationships to secure profitable business partners to support the business unit. Responsibilities include reviewing and clarification of proposals, negotiating projects, completing estimates including bid documents, determining the project’s scope, and evaluating special conditions affecting the proposal. This role will collaborate with the Operations Department to ensure the accuracy of quotes as well as prospecting for business opportunities.

• Building estimates for clients through direct requests from our customers, CSR’s, planners, or anyone involved with our daily operations that requests an estimate.
• Produce estimates, track, and manage the estimates in TCR.
• Track all estimates with our clients to determine the close ratio of completed estimates.
• Ensure that estimates are being completed in compliance with each city’s requirement and allowed set-up approvals.
• Continual process improvement, tracking, production and billing of estimates to support the sales efforts for Trafficade/AWP safety.
• Collaborate with management on strategic estimating and growth initiatives for the estimating department.
• Analyze all available information to compile into a proposal estimate.
• Attending external pre-bid meetings to determine the scope of work.
• Determine key variables for cost and other estimates.
• Complete estimates including bid documents, determining the project’s scope, and evaluating special conditions affecting the proposal (including site conditions, access, personnel, and equipment needs)
• Review and clarify proposals and negotiate projects.
• Prepare estimates based on time, labor requirements, equipment costs, and specifications.
• Create and submit estimate reports or bids to appropriate people (project managers, clients, bidding competitions, etc.)
• Obtain and track offers and quotes from subcontractors or vendors.
• Prepare preliminary schedules for all successfully awarded projects.
• Manage multiple projects estimates simultaneously.
• Develop relationships with current and potential customers in a sale capacity. (Mainly calls)
• Involved in peer engagement, mentoring and on-the-job training.
• Verify the customer quote and work with the Operations Team to ensure the customer is provided with a quote.
• Gain technical knowledge required for all aspects of traffic control, and Trafficade/AWP Safety products to present to client.
• Compliance with all aspects of traffic control as governed by standards of local, state, and federal agencies.
• Develop traffic control plans.
• Attend regular customer lunches to build and maintain the relationship.
• Perform other functions as necessary or as assigned.

POSITION SUMMARY

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.  

RESPONSIBILITIES

• Direct leadership/supervision for 20+ protectors (field based crews)
• Support the Area Manager and General Manager in managing and executing company initiatives
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Maintain Field (80%) and Office (20%) Responsibilities
• Ensure safety, quality, training, employee engagement, and retention standards are met
• Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop assigned team of protectors
• Develop relationships with new and existing customers to achieve goals and new business opportunities
• Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
• Address customer service issues are promptly and efficiently while providing the highest level of customer service
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA and state-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Other duties as assigned 

POSITION SUMMARY

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.  

RESPONSIBILITIES

• Direct leadership/supervision for 20+ protectors (field based crews)
• Support the Area Manager and General Manager in managing and executing company initiatives
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Maintain Field (80%) and Office (20%) Responsibilities
• Ensure safety, quality, training, employee engagement, and retention standards are met
• Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop assigned team of protectors
• Develop relationships with new and existing customers to achieve goals and new business opportunities
• Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
• Address customer service issues are promptly and efficiently while providing the highest level of customer service
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA and state-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Other duties as assigned 

Position Summary:

This position is responsible to provide day to day EHS support to the facility locations and operating teams within the designated region.  Support includes coaching, teaching, and training field personnel on safe operating behaviors and the design, development, and implementation of safety and risk control programs.  Functions as a subject matter expert and consultant to help internal clients build sustainable loss improvement processes within their operating organizations that they will own and operate.

Primary Responsibilities

• Provide daily and continuous safety support to their designated region.
• Conduct compliance reviews, general risk assessments and other safety assessments to support AWP Safety – EHS Management.
• Provide daily guidance and direction in EHS programs to the field level, facility leadership level, and regional leadership to ensure a common and effective approach.
• Maintain, audit, and update as needed AWP Safety – SOPs for all safe work practices and equipment and utilize them in the day-to-day training.
• Coach, train, guide, and mentor the regional employees through the AWP Safety Management System.
• Review accidents/incidents which occur in the area of responsibility and conduct field audits, reporting and managing the correction actions.
• Participate in and support detailed incident investigations and Root Cause Analysis.
• Assist in the development and presentation of relevant EHS training.
• Ability to work with employees and leadership to achieve cultural change in the face of potential resistance.
• Travel to branch locations and jobsites as required and perform any additional duties as needed.

Field Specific Responsibilities

• Visit and walk the jobsites on a regular basis to establish EHS presence and provide support.
• Conduct daily, weekly, and monthly EHS Meetings/Trainings and schedule as needed.
• Perform field safety observations during each visit.
• Conduct critical behavior-based safety observations as needed.
• Perform additional duties as assigned by the Business Unit EHS Director.
• Work with the branch leadership and field teams to ensure work practices are understood and followed.
• Conduct EHS audits and assessments of on-going operations to measure compliance with regulatory requirements and conformance to AWP Safety company policies and procedures.
• Serves as the single point of contact for Region and Branch leadership in area of responsibility.
• Ensures EHS policies, procedures, programs, and systems are trained and available to the employees.

Position Summary:

This position is responsible to provide day to day EHS support to the facility locations and operating teams within the designated region.  Support includes coaching, teaching, and training field personnel on safe operating behaviors and the design, development, and implementation of safety and risk control programs.  Functions as a subject matter expert and consultant to help internal clients build sustainable loss improvement processes within their operating organizations that they will own and operate.

Primary Responsibilities

• Provide daily and continuous safety support to their designated region.
• Conduct compliance reviews, general risk assessments and other safety assessments to support AWP EHS Management.
• Provide daily guidance and direction in EHS programs to the field level, facility leadership level, and regional leadership to ensure a common and effective approach.
• Maintain, audit, and update as needed AWP – SOPs for all safe work practices and equipment and utilize them in the day-to-day training.
• Coach, train, guide, and mentor the regional employees through the AWP Safety Management System.
• Review accidents/incidents which occur in the area of responsibility and conduct field audits, reporting and managing the correction actions.
• Participate in and support detailed incident investigations and Root Cause Analysis.
• Assist in the development and presentation of relevant EHS training.
• Ability to work with employees and leadership to achieve cultural change in the face of potential resistance.
• Travel to branch locations and jobsites as required and perform any additional duties as needed.

Field Specific Responsibilities

• Visit and walk the jobsites on a regular basis to establish EHS presence and provide support.
• Conduct daily, weekly, and monthly EHS Meetings/Trainings and schedule as needed.
• Perform field safety observations during each visit.
• Ability to evaluate PPE and ensure proper use and maintenance of PPE.
• Conduct critical behavior-based safety observations as needed.
• Perform additional duties as assigned by the Business Unit EHS Director.
• Oversight and Implementation of Day-to-Day field operations.
• Work with the branch leadership and field teams to ensure work practices are understood and followed.
• Coordinate Business Unit, Region, Branch level safety activities.
• Conduct EHS audits and assessments of on-going operations to measure compliance with regulatory requirements and conformance to AWP company policies and procedures.
• Plans, administers, and manages AWP safety policies, programs, procedures, and systems for assigned region.
• Serves as the single point of contact for Region and Branch leadership in area of responsibility.
• Ensures EHS policies, procedures, programs, and systems are trained and available to the employees.

WHAT WILL YOU BE DOING:  

• Setting up safe work zones with proper equipment  

• Communicating with your partner to keep everyone safe  

• Controlling traffic flow with stop/slow paddles  

• Providing outstanding service and protection to customers  

• Receiving continuous development and guidance to turn an entry level opportunity into a long-term career. 

· Provide the highest level of customer service and satisfaction

· Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service

· Receive any incoming customer service calls

· Schedule and coordinate all service calls and adjust drivers’ daily schedules as required

· Monitor drivers throughout the day via the dispatch system

· Create the next day driver schedule ensuring customer needs are met

· Add new customer jobs and tickets to the computer system (TCR)

· Conduct job service checks for jobs that have been out for 30 days or more

· Complete a “final edit” of each job ensuring the ticket has all the required information for billing

· Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners

· Perform other functions as necessary or as assigned

· Provide the highest level of customer service and satisfaction

· Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service

· Receive any incoming customer service calls

· Schedule and coordinate all service calls and adjust drivers’ daily schedules as required

· Monitor drivers throughout the day via the dispatch system

· Create the next day driver schedule ensuring customer needs are met

· Add new customer jobs and tickets to the computer system (TCR)

· Conduct job service checks for jobs that have been out for 30 days or more

· Complete a “final edit” of each job ensuring the ticket has all the required information for billing

· Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners

· Perform other functions as necessary or as assigned

The Dispatcher will demonstrate commitment to achieving the organization’s goals and objectives by coordinating and managing the Shoring branch drivers’ schedules to ensure equipment is picked up and delivered in a timely manner. Performing multiple tasks effectively with a focus on timeliness and responsiveness, high levels of diplomacy, sound judgment, and discretion when dealing with customers and other department staff.

• Provide the highest level of customer service and satisfaction
• Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service
• Receive any incoming customer service calls

• Schedule and coordinate all service calls and adjust employees’ daily schedules as required
• Monitor drivers throughout the day via the dispatch system

• Create the next day schedule ensuring customer needs are met
• Add new customer jobs and tickets to the computer system
• Confirm rental jobs that have been out for 30 days or more.
• Complete a ‘final edit’ of each job ensuring the ticket has all the required information for billing and payroll.
• Ensure proper equipment is on the ticket by the customer’s request.
• Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners.
• Proficient with Microsoft Excel and other computer programs.
• Perform other functions as necessary or as assigned.

POSITION SUMMARY

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.  

RESPONSIBILITIES

• Direct leadership/supervision for 20+ protectors (field based crews)
• Support the Area Manager and General Manager in managing and executing company initiatives
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Maintain Field (80%) and Office (20%) Responsibilities
• Ensure safety, quality, training, employee engagement, and retention standards are met
• Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop assigned team of protectors
• Develop relationships with new and existing customers to achieve goals and new business opportunities
• Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
• Address customer service issues are promptly and efficiently while providing the highest level of customer service
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA and state-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Other duties as assigned 

POSITION SUMMARY

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.  

RESPONSIBILITIES

• Direct leadership/supervision for 20+ protectors (field based crews)
• Support the Area Manager and General Manager in managing and executing company initiatives
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Maintain Field (80%) and Office (20%) Responsibilities
• Ensure safety, quality, training, employee engagement, and retention standards are met
• Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop assigned team of protectors
• Develop relationships with new and existing customers to achieve goals and new business opportunities
• Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
• Address customer service issues are promptly and efficiently while providing the highest level of customer service
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA and state-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Other duties as assigned 

The Inside Sales Representative will contribute to the mission of protecting our customers’ people, business, and time by delivering excellent service and accurate information. This position will collaborate with all levels of the organization to contribute to company growth. The Inside Sales Representative will build and maintain relationships with current and future customers to assist with their needs in a work zone for Traffic Control, Flagging, and Sign Install, as well as support their needs for Traffic Control equipment, rentals, and sales.

• Coordinate traffic control set-ups for customers
• Track and manage all projects in our ERP System
• Contribute to the growth of the company and our Automated Flagger Assistance Devices (AFAD’s) utilization for customers
• Assist with the growth of the Signs and Sales division with installs and/or signs/equipment sales
• Participate in the continual improvement of the process, tracking, production, and billing of each project
• Clear understanding of the sales funnel
• Responsible for meeting with current and potential customers to grow and maintain a relationship
• Build and maintain a book of business and generate leads for future growth
• Track all customer contacts, and review invoices to ensure customer accounts are accurate
• Ensure prompt, dependable & friendly customer service
• Understanding of P&L and how that relates to the business
• Meet or exceed a goal of $3,800,000 or more in total revenue for the year: traffic control equipment, rentals, and sales
• Schedule/attend 1-2 appointments per day or over 350 per year
• Attain 12-15 new orders per week with a goal of 1-3 large orders per month
• Other duties and responsibilities as assignment.