Corporate

AWP header
Retail Associate

SUMMARY:

This position is responsible for supporting the day-to-day branch operations in the Product Store.  This position is an active, hands-on role requiring contact with vendors, customers, operations, field locations, and corporate departments.  Preferred experience in retail sales, safety products, safety concepts, utility and/or the construction industry is a plus.

ESSENTIAL FUNCTIONS

  • Support sales team by creating a pleasant shopping environment for our guests.
  • Process point-of-sales transactions accurately and efficiently.
  • Greet Customers as they walk through the door and assist in aisles.
  • Be able to stand on your feet for 8-10 hours a day and lift a minimum of 25 lbs consistently.
  • Assist customers by escorting them to merchandise.
  • Provide outstanding customer service.
  • Complete transactions by processing purchase orders, cash, and credit cards.
  • Notify management of potential security issues.
  • Assist with inventory and stocking merchandise.
  • Work with team members to keep the sales floor clean and organized.
Read More
AWP header
Dispatch

· Provide the highest level of customer service and satisfaction

· Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service

· Receive any incoming customer service calls

· Schedule and coordinate all service calls and adjust drivers’ daily schedules as required

· Monitor drivers throughout the day via the dispatch system

· Create the next day driver schedule ensuring customer needs are met

· Add new customer jobs and tickets to the computer system (TCR)

· Conduct job service checks for jobs that have been out for 30 days or more

· Complete a “final edit” of each job ensuring the ticket has all the required information for billing

· Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners

· Perform other functions as necessary or as assigned

Read More
AWP header
Traffic Control – Dispatcher

The Dispatcher will demonstrate commitment to achieving the organization’s goals and objectives by coordinating and managing the Traffic Control Supervisors’/drivers’ schedules to ensure equipment is picked up and delivered in a timely manner. Performing multiple tasks effectively with a focus on timeliness and responsiveness, high levels of diplomacy, sound judgment, and discretion when dealing with customers and other department staff.

  • Provide the highest level of customer service and satisfaction
  • Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service
  • Receive any incoming customer service calls
  • Schedule and coordinate all service calls and adjust employees’ daily schedules as required
  • Monitor TCS/drivers throughout the day via the dispatch system 
  • Create the next day schedule ensuring customer needs are met
  • Add new customer jobs and tickets to the computer system (Prelude and TCR)
  • Confirm rental jobs that have been out for 30 days or more
  • Complete a ‘final edit’ of each job ensuring the ticket has all the required information for billing and payroll.
  • Ensure proper equipment is on the ticket by the customer’s request.
  • Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners.
  • Join the on-call rotation 1 week out of the month (12 times a year).
  • Proficient with Microsoft Excel and other computer programs.
  • Perform other functions as necessary or as assigned.
Read More
AWP header
Trench Shoring – Dispatcher

The Dispatcher will demonstrate commitment to achieving the organization’s goals and objectives by coordinating and managing the Shoring branch drivers’ schedules to ensure equipment is picked up and delivered in a timely manner. Performing multiple tasks effectively with a focus on timeliness and responsiveness, high levels of diplomacy, sound judgment, and discretion when dealing with customers and other department staff.

  • Provide the highest level of customer service and satisfaction
  • Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service
  • Receive any incoming customer service calls
  • Schedule and coordinate all service calls and adjust employees’ daily schedules as required
  • Monitor drivers throughout the day via the dispatch system
  • Create the next day schedule ensuring customer needs are met
  • Add new customer jobs and tickets to the computer system
  • Confirm rental jobs that have been out for 30 days or more.
  • Complete a ‘final edit’ of each job ensuring the ticket has all the required information for billing and payroll.
  • Ensure proper equipment is on the ticket by the customer’s request.
  • Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners.
  • Proficient with Microsoft Excel and other computer programs.
  • Perform other functions as necessary or as assigned.
Read More
AWP header
Field Supervisor

POSITION SUMMARY

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.  

RESPONSIBILITIES

  • Direct leadership/supervision for 20+ protectors (field based crews)
  • Support the Area Manager and General Manager in managing and executing company initiatives
  • Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
  • Maintain Field (80%) and Office (20%) Responsibilities
  • Ensure safety, quality, training, employee engagement, and retention standards are met
  • Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
  • Coach, Motivate, Develop assigned team of protectors
  • Develop relationships with new and existing customers to achieve goals and new business opportunities
  • Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
  • Address customer service issues are promptly and efficiently while providing the highest level of customer service
  • Assist in preparing daily schedules
  • Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
  • Facilitate teambuilding efforts and regular communications with team members
  • Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
  • Obtain ATSSA and state-specific certifications
  • Become a subject matter expert in work zone setup/design and professional flagging
  • Other duties as assigned 
Read More
AWP header
Inside Sales Representative

The Inside Sales Representative will contribute to the mission of protecting our customers’ people, business, and time by delivering excellent service and accurate information. This position will collaborate with all levels of the organization to contribute to company growth. The Inside Sales Representative will build and maintain relationships with current and future customers to assist with their needs in a work zone for Traffic Control, Flagging, and Sign Install, as well as support their needs for Traffic Control equipment, rentals, and sales.

  • Coordinate traffic control set-ups for customers
  • Track and manage all projects in our ERP System
  • Contribute to the growth of the company and our Automated Flagger Assistance Devices (AFAD’s) utilization for customers
  • Assist with the growth of the Signs and Sales division with installs and/or signs/equipment sales
  • Participate in the continual improvement of the process, tracking, production, and billing of each project
  • Clear understanding of the sales funnel
  • Responsible for meeting with current and potential customers to grow and maintain a relationship
  • Build and maintain a book of business and generate leads for future growth
  • Track all customer contacts, and review invoices to ensure customer accounts are accurate
  • Ensure prompt, dependable & friendly customer service
  • Understanding of P&L and how that relates to the business
  • Meet or exceed a goal of $3,800,000 or more in total revenue for the year: traffic control equipment, rentals, and sales
  • Schedule/attend 1-2 appointments per day or over 350 per year
  • Attain 12-15 new orders per week with a goal of 1-3 large orders per month
  • Other duties and responsibilities as assignment.
Read More
AWP header
Inside Sales Representative

The Inside Sales Representative will contribute to the mission of protecting our customers’ people, business, and time by delivering excellent service and accurate information. This position will collaborate with all levels of the organization to contribute to company growth. The Inside Sales Representative will build and maintain relationships with current and future customers to assist with their needs in a work zone for Traffic Control, Flagging, and Sign Install, as well as support their needs for Traffic Control equipment, rentals, and sales.

  • Coordinate traffic control set-ups for customers
  • Track and manage all projects in our ERP System
  • Contribute to the growth of the company and our Automated Flagger Assistance Devices (AFAD’s) utilization for customers
  • Assist with the growth of the Signs and Sales division with installs and/or signs/equipment sales
  • Participate in the continual improvement of the process, tracking, production, and billing of each project
  • Clear understanding of the sales funnel
  • Responsible for meeting with current and potential customers to grow and maintain a relationship
  • Build and maintain a book of business and generate leads for future growth
  • Track all customer contacts, and review invoices to ensure customer accounts are accurate
  • Ensure prompt, dependable & friendly customer service
  • Understanding of P&L and how that relates to the business
  • Meet or exceed a goal of $3,800,000 or more in total revenue for the year: traffic control equipment, rentals, and sales
  • Schedule/attend 1-2 appointments per day or over 350 per year
  • Attain 12-15 new orders per week with a goal of 1-3 large orders per month
  • Other duties and responsibilities as assignment.
Read More
AWP header
Inside Sales Representative

The Inside Sales Representative will contribute to the mission of protecting our customers’ people, business, and time by delivering excellent service and accurate information. This position will collaborate with all levels of the organization to contribute to company growth. The Inside Sales Representative will build and maintain relationships with current and future customers to assist with their needs in a work zone for Traffic Control, Flagging, and Sign Install, as well as support their needs for Traffic Control equipment, rentals, and sales.

  • Coordinate traffic control set-ups for customers
  • Track and manage all projects in our ERP System
  • Contribute to the growth of the company and our Automated Flagger Assistance Devices (AFAD’s) utilization for customers
  • Assist with the growth of the Signs and Sales division with installs and/or signs/equipment sales
  • Participate in the continual improvement of the process, tracking, production, and billing of each project
  • Clear understanding of the sales funnel
  • Responsible for meeting with current and potential customers to grow and maintain a relationship
  • Build and maintain a book of business and generate leads for future growth
  • Track all customer contacts, and review invoices to ensure customer accounts are accurate
  • Ensure prompt, dependable & friendly customer service
  • Understanding of P&L and how that relates to the business
  • Meet or exceed a goal of $3,800,000 or more in total revenue for the year: traffic control equipment, rentals, and sales
  • Schedule/attend 1-2 appointments per day or over 350 per year
  • Attain 12-15 new orders per week with a goal of 1-3 large orders per month
  • Other duties and responsibilities as assignment.
Read More
AWP header
Inside Sales Representative

The Inside Sales Representative will contribute to the mission of protecting our customers’ people, business, and time by delivering excellent service and accurate information. This position will collaborate with all levels of the organization to contribute to company growth. The Inside Sales Representative will build and maintain relationships with current and future customers to assist with their needs in a work zone for Traffic Control, Flagging, and Sign Install, as well as support their needs for Traffic Control equipment, rentals, and sales.

  • Coordinate traffic control set-ups for customers
  • Track and manage all projects in our ERP System
  • Contribute to the growth of the company and our Automated Flagger Assistance Devices (AFAD’s) utilization for customers
  • Assist with the growth of the Signs and Sales division with installs and/or signs/equipment sales
  • Participate in the continual improvement of the process, tracking, production, and billing of each project
  • Clear understanding of the sales funnel
  • Responsible for meeting with current and potential customers to grow and maintain a relationship
  • Build and maintain a book of business and generate leads for future growth
  • Track all customer contacts, and review invoices to ensure customer accounts are accurate
  • Ensure prompt, dependable & friendly customer service
  • Understanding of P&L and how that relates to the business
  • Meet or exceed a goal of $3,800,000 or more in total revenue for the year: traffic control equipment, rentals, and sales
  • Schedule/attend 1-2 appointments per day or over 350 per year
  • Attain 12-15 new orders per week with a goal of 1-3 large orders per month
  • Other duties and responsibilities as assignment.
Read More
AWP header
Billing Specialist

As the Customer Relations Account Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people, and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Customer Relations Associate is responsible for collaboration across all levels to achieve departmental and organizational goals.

  • Enter high volumes of data into the various systems timely and accurately for billing purposes
  • Adjust and handle billing discrepancies and rejections timely and accurately
  • Validate, verify, and compare contract agreements as needed
  • Provide excellent customer service and provide customers with a positive experience
  • Support the team in securing timely payments from customers
  • Act as a resource for other functions within AWP
  • Answer phones and respond to inquiries using a professional and courteous demeanor
  • Provide general office support and peer training as requested
  • Comply with all AWP policies, procedures, and safety requirements
  • Perform other duties and special projects as assigned
Read More
AWP header
HR Recruiter

As a member of our recruiting team, you will play a critical role in leading the recruitment efforts in  both our established and emerging markets.  Using good judgment and leveraging company best practices, you will manage high volume recruitment requests across multiple locations. The ability to interact with applicants and hiring leaders in a fast-paced changing environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient with a high level of professionalism is crucial to this role.

Responsibilities:

  • Source candidates using a variety of methods
  • Screen candidates by reviewing resumes, job applications, and performing candidate interviews
  • Build and manage candidate relationships
  • Own your path to promotion
Read More
AWP header
Estimator

Seeking an Estimator that will contribute to the mission of protecting our customers’ people, business, and time by delivering excellent service and accurate information. This position will collaborate with all levels of the origination to clearly understand the projects and requirements needed to achieve deadlines. The Estimator will work with team members to deliver precise and accurate bids for assigned projects.

  • Understand projects and all requirements.
  • Analyze all available information to compile into a proposal estimate.
  • Attend external pre-bid meetings to determine the scope of work.
  • Determine key variables for cost and other estimates.
  • Complete proposals including bid documents, determine the project’s scope, and evaluate special conditions affecting the proposal (including site conditions, access, personnel, and equipment needs).
  • Review and clarify proposals and negotiate projects.
  • Prepare estimates based on time, labor requirements, equipment costs, and specifications.
  • Create and submit estimate reports or bids to appropriate persons (project managers, clients, bidding competitions, etc.)
  • Obtain and track offers and quotes by subcontractors or vendors.
  • Prepare preliminary schedules for all successfully awarded projects.
  • Manage multiple projects estimates simultaneously.
  • Contact current and potential customers in a sales capacity.
  • Involved in peer mentoring and on-the-job training.

Other duties and/or special projects

Read More