Corporate

The Talent Acquisition Coordinator provides administrative support to the Talent Acquisition team in their recruitment efforts and employment processes.

• Manages the pre-employment and onboarding process of all new employees
• Reviews background checks clear for hire
• Schedules new employees into appropriate New Hire Orientation and safety training classes
• Ensures new employees have the equipment and IT readiness on day one
• Edits and posts positions on applicant tracking systems, internet job boards, etc.
• Attends and may participate in the facilitation of high school and college job fairs and special events. Prepares and organizes supportive materials for distribution.
• Serves as an initial contact for Talent related questions

The Fleet Mechanic will complete preventative maintenance activities and maintain fleet records regarding vehicles.  This position will uphold AWP’s core values and mission of protecting our customers’ people, business and time. The Fleet Mechanic position is responsible for repairs and routine maintenance within the assigned facility or remote locations when needed.

• Perform preventative maintenance activities
• Keep equipment available for use by inspecting and testing vehicles; complete preventive maintenance such as, engine tune-ups, brake systems and electrical devices.
• Maintain vehicle functional condition by listening to operator complaints; conduct inspections; repair engine failures; repair mechanical and electrical systems malfunctions; replace parts and components.
• Perform repair and maintenance of fleet equipment and various equipment.
• Inspect and evaluation of fleet and equipment
• Adhere to maintenance programs and procedures
• Maintain asset branding procedures
• Monitor and maintain vehicle equipment standards

Other duties as assigned

As the Billing Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Billing Specialist is responsible for collaboration across all levels to achieve departmental and organizational goals.

RESPONSIBILITIES

• Invoice assigned customers timely and accurately
• Address billing questions and discrepancies timely
• Verify invoice procedures and validate customer contracts
• Ensure payments for assigned customers are received within terms by managing their open Accounts Receivables
• Communicate with internal and/or external customers
• Collaborate with the Field to complete tasks in a timely manner
• Act as a resource for other functions within AWP
• Provide training and support as requested
• Establish and maintain effective and cooperative working relationships with customers

Perform other duties and/or special projects as assigned
 

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.   

• Support the Area Manager and General Manager in managing your team of protectors.  
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Direct supervision for Field crews
• Maintain Field/Office Responsibilities; 80% in Field and 20% in Office
• Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop your team of protectors
• Develop relationships with internal and external customers to achieve goals and new business opportunities 
• Perform field and vehicle inspections, attend pre-bid meetings, meet with clients and work in the field with the team as needed
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service 
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members 
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs 
• Obtain ATSSA and state-specific certifications 
• Become a subject matter expert in work zone setup/design and professional flagging 
• Other duties as assigned 

The Operations Manager will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Operations Manager will support our initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.  

• Direct leadership/supervision for 50+ Protectors (field-based crews)
• Support the Area Manager and General Manager in managing and executing company initiatives
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Maintain Field and Office Responsibilities
• Ensure safety, quality, training, employee engagement, and retention standards are met
• Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop assigned team of protectors
• Develop relationships with new and existing customers to achieve goals and new business opportunities
• Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
• Address customer service issues promptly and efficiently while providing the highest level of customer service
• Prepare daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain provincial-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Oversee daily operations and maintenance of company assets
• Planning traffic control staffing requirements, deploying company resources, resolving issues, planning, monitoring and evaluating customer requirements and coordinating service
• Meets traffic control demands by hiring, orientating and managing traffic control personnel, verifying work in progress, resolving problems, and reporting progress
• Achieves customer satisfaction by negotiating service requirements and rates, anticipating and planning service requirements
• Drafting traffic control plans, determining site material and equipment requirements, creating quotes
• Reviewing customer invoices, recording employee time, entering payroll data
• Fulfills on site safety standards by completing pre-construction hazard assessments, site inspections, spot checks, certification requirements
• Improves efficiency of current operational process, by evaluating current processes, recommending new methods/systems, policies and procedures, and implementing revisions
• Completes operational requirements by developing schedules, assigning and monitoring existing assets, and identifying new required resources, implementing toolbox talks and productivity standards, resolving problems, implementing and enforcing new procedures
• Completing administrative requirements by organizing and maintaining office files, completing reports
• Seeks continual efficiencies within the operation
• Contributes to team effort by accomplishing all other tasks as required
• Other duties as assigned 

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.   

• Support the Area Manager and General Manager in managing your team of protectors.  
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Direct supervision for Field crews
• Maintain Field/Office Responsibilities; 80% in Field and 20% in Office
• Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop your team of protectors
• Develop relationships with internal and external customers to achieve goals and new business opportunities 
• Perform field and vehicle inspections, attend pre-bid meetings, meet with clients and work in the field with the team as needed
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service 
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members 
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs 
• Obtain ATSSA and state-specific certifications 
• Become a subject matter expert in work zone setup/design and professional flagging 
• Other duties as assigned 

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.   

What you will do:

• Direct leadership/supervision for 50+ protectors (field-based crews) including other islands.
• Support the Branch Manager and General Manager in managing and executing company initiatives
• Collaborate daily with all Branch Staff, with a goal of Continuous Improvement in all functional areas of the business
• Ensure safety, quality, training, employee engagement, and retention standards are met
• Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Train/Re-train and Develop assigned team of protectors
• Develop relationships with new and existing customers to achieve goals and new business opportunities
• Review plans, quotes/bids, permits, etc.
• Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
• Put together Job Safety Analysis or the like such as AHAs, JHAs, etc.
• Address customer service issues are promptly and efficiently while providing the highest level of customer service
• Assist in forecasting jobs in the pipeline
• Monitor daily employee issues including payroll, timekeeping, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA and state-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Other duties as assigned by manager

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.   

What you will do:

• Direct leadership/supervision for 50+ protectors (field-based crews) including other islands.
• Support the Branch Manager and General Manager in managing and executing company initiatives
• Collaborate daily with all Branch Staff, with a goal of Continuous Improvement in all functional areas of the business
• Ensure safety, quality, training, employee engagement, and retention standards are met
• Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Train/Re-train and Develop assigned team of protectors
• Develop relationships with new and existing customers to achieve goals and new business opportunities
• Review plans, quotes/bids, permits, etc.
• Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
• Put together Job Safety Analysis or the like such as AHAs, JHAs, etc.
• Address customer service issues are promptly and efficiently while providing the highest level of customer service
• Assist in forecasting jobs in the pipeline
• Monitor daily employee issues including payroll, timekeeping, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA and state-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Other duties as assigned by manager

The Divisional Fleet and Equipment Manager role will champion AWP’s core values and mission of protecting our customers’ people, business, and time. The Divisional Fleet and Equipment Manager will engage with corporate and senior divisional leadership in managing the day-to-day fleet and equipment operations.

RESPONSIBILITIES

• Provide management and guidance to the fleet and equipment operations within the assigned area.
• Works directly with local and regional management to achieve operational targets and goals.
• Oversee within the assigned division Corporate Fleet and Equipment Programs, such as Repair & Maintenance, Availability Status, Replacement Planning and Auditing of Fleet and Equipment.
• Promote, monitor, and educate divisional management of local and federal fleet and equipment regulations.
• Engaging in strategic planning and decision making related to maintenance, repair, and replacement of fleet and equipment.
• Evaluate and negotiate fleet service and supply agreements with vendors and suppliers.
• Assist in recruitment of department related employees, as needed, and provide for their continuous professional training and development.
• Prepare and communicate reports with senior leadership.
• Assist the corporate fleet team in managing the fuel card and GPS program.
• Maintain asset branding procedures.
• Research, develop and implement new procedures and processes.
• Maintain relationships with outside vendors as needed.
• Assist in safety compliance and other compliance-related activities as they pertain to the department.
• Collaborate with the safety department to ensure all vehicles meet safety standards.
• Conduct performance evaluations for the supporting team according to organization guidelines

Other duties as assigned

The Area Manager will provide leadership and implementation of core values and our overall mission of protecting our customers’ people, business, and time. This position will be responsible for the safety, management, and ongoing growth of the company, by leading safety initiatives to protect employees, customers, and assets. Managing, supervising, and supporting the growth and development of the team is a key component of this role. The management team at AWP is instrumental in achieving success and verifying customer needs are being met at the highest level of satisfaction through safety, P&L management, team building, recruitment strategies, and promoting ongoing relationships with both internal and external clients.

• Strategic planning and implementation of strategies to create and maintain safe work practices
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through the enforcement of safe work practices
• Ensure safety compliance by Company, Local, State, and Federal regulations as it relates to the Site
• Prevent accidents and other safety exposures by investigating, identifying causes, and developing preventative measures and practices
• Maintain traffic control, safety, and supervisor credentials
• Facilitate safety and committee meetings
• Responsible for overseeing P&L, Fleet, Safety, Equipment Inventory, and Customer Interactions
• Ability to understand and adhere to a collective bargaining agreement (if applicable)
• Solidify AWP’s presence in the service area and identify potential opportunities for growth
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.
• Responsible for tracking and auditing the usage of assets, employees, and time for projects
• Utilize Site and organization data for workforce forecasting to predict staffing needs
• Participate in the recruiting and hiring strategies in conjunction with Human Resources
• Develop and support the growth of 3-5 direct supervisors
• Manage a staff of 300-500 field employees – territories could cover several hundred square miles, often a large portion of the whole state (some overnight travel likely)
• Engage and invest in the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs
• Foster team building through leadership practices and regular communication strategies
• Become a subject matter expert in work zone setup/design and professional flagging
• Conduct Site new hire orientation and ongoing training
• Manage daily employee issues including payroll, timekeeping, benefits, time off requests, scheduling, and customer issues

As the Customer Relations Account Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people, and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Customer Relations Associate is responsible for collaboration across all levels to achieve departmental and organizational goals.

• Enter high volumes of data into the various systems timely and accurately for billing purposes
• Adjust and handle billing discrepancies and rejections timely and accurately
• Validate, verify, and compare contract agreements as needed
• Provide excellent customer service and provide customers with a positive experience
• Support the team in securing timely payments from customers
• Act as a resource for other functions within AWP
• Answer phones and respond to inquiries using a professional and courteous demeanor
• Provide general office support and peer training as requested
• Comply with all AWP policies, procedures, and safety requirements
• Perform other duties and special projects as assigned

• Responsible for conducting weekly sales appointments with key decision makers on existing accounts
• Attend qualified weekly cold call appointments resulting in adding new accounts each week, and conduct calls to prospective new accounts
• Build and maintain a solid and qualified pipeline
• Convey the company’s focus on safety to employees and customers
• Collaborate with Inside Sales, Billing Clerk, and Branch Manager on sales strategies and procedures
• Network as the key point of contact for sales within the defined region
• Create business plans and forecasts to drive weekly sales targets