Corporate

POSITION SUMMARY

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.  

RESPONSIBILITIES

• Direct leadership/supervision for 30+ protectors (field based crews)
• Support the Area Manager and General Manager in managing and executing company initiatives
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Maintain Field (80%) and Office (20%) Responsibilities
• Ensure safety, quality, training, employee engagement, and retention standards are met
• Protect the company’s team members, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop assigned team of protectors
• Develop relationships with new and existing customers to achieve goals and new business opportunities
• Perform job site and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed
• Address customer service issues are promptly and efficiently while providing the highest level of customer service
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Obtain ATSSA and state-specific certifications
• Become a subject matter expert in work zone setup/design and professional flagging
• Other duties as assigned 

The Regional Sales Manager will represent AWP, Inc. to prospective and existing accounts in the utility,

construction, engineering, and event categories in the assigned regional geographic area. Responsible for maintaining existing business, with a strong focus on identifying new business through personal and telephone communication. The Regional Sales Manager is also responsible for collecting and understanding industry trends to be competitive in the traffic control market.  Responsibilities include developing relationships with the key decision-making personnel in both existing and prospective accounts while participating in the account targeting process led by the Director of Sales.

RESPONSIBILITIES 

• Strategically develop and implement profitable sales growth plans within assigned territory, to

ensure alignment with company goals and objectives.

• Actively manage an existing pipeline of opportunities, with a strong focus on growing new

opportunities.

• Build and maintain a robust pipeline of sales opportunities to exceed sales initiatives for new

projects within the customer/prospect base.

• Maintain rapport with existing customers, while building a strong customer partnership as new sales

opportunities are identified.

• Identify key account decision-makers, establish professional relationships.
• Perform customer follow-up activity to ensure brand promise and the operating performance is

satisfactory.

• Collect and communicate industry trends and competitive activity within the assigned business

territory regarding competitive practices.

• Manage overall relationship with internal and external customers: negotiate sales contracts, rate

adjustment(s), renewals and maintain sales forecast and CRM updates.

• Work closely with the inside sales team to ensure an excellent experience when providing quotes

and other requested information.

• Identify high-potential prospect accounts and convert them to new growth opportunities.
• Partner with Billing, Collections, and AR on organizational changes to ensure an excellent most custom experience with accurate and on-time billing, while helping support resolution and

retention.

• Work closely with Regional Operations Management to drive growth and overall customer

experience.

• Alignment with Directors of Strategic Accounts in support of National Account channel partners.
• Participate in Quarterly Business Reviews.
• Develop and Maintain Salesforce Account information.
• Other duties as assigned

The Operations Manager will provide leadership and implementation of core values and our overall mission of protecting our customers’ people, business, and time. This position will be responsible for the management and ongoing development of employees at the facility.

The Operations Manager will lead safety initiatives by protecting employees, customers, and assets while also supervising and managing safe work environments and verifying customer needs are being met at the highest level of satisfaction. The management team at AWP is instrumental in achieving success through team building, recruitment strategies, and promoting ongoing relationships with both internal and external clients.

• Strategic planning and implementing of strategies to create and maintain safe work practices.
• Manage a staff of 75-100 employees.
• Ensure safety compliance in accordance with Company, Local, State, and Federal regulations as it relates to the Site.
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices.
• Foster team building through leadership practices and regular communication strategies.
• Utilize Site and organization data for workforce forecasting to predict staffing needs.
• Prevent accidents and other safety exposures by investigating, identifying causes, and developing preventative measures and practices.
• Become a subject matter expert in work zone setup/design and professional flagging.
• Maintain traffic control, safety, and supervisor credentials.
• Participate in the recruiting and hiring strategies in conjunction with Human Resources
• Conduct Site new hire orientation and ongoing training
• Facilitate safety and committee meetings
• Responsible for tracking and auditing the usage of assets, employees, and time for projects
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.
• Solidify AWP’s presence in the service area and identify potential opportunities for growth
• Engage and invest in the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs.
• Manage daily employee issues including payroll, timekeeping, benefits, time off requests, scheduling, and customer issues
• Ability to understand and adhere to a collective bargaining agreement (if applicable)

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.   

• Support the Area Manager and General Manager in managing your team of protectors.  
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Direct supervision for Field crews
• Maintain Field/Office Responsibilities; 80% in Field and 20% in Office
• Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop your team of protectors
• Develop relationships with internal and external customers to achieve goals and new business opportunities 
• Perform field and vehicle inspections, attend pre-bid meetings, meet with clients and work in the field with the team as needed
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service 
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members 
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs 
• Obtain ATSSA and state-specific certifications 
• Become a subject matter expert in work zone setup/design and professional flagging 
• Other duties as assigned 

The primary objective of the Shop Foreman is to service and maintain the company equipment, vehicles and to make sure we have the appropriate inventory to take care of our customer’s needs.  They will also take care of any customer that is dropping off or picking up equipment at the branch by providing industries best customer service.  Is responsible for ensuring the equipment is serviced by following manufacturers specifications.  All equipment must be in working order and be to of the company’s highest standards before leaving the branch.  They are responsible for the day to day operations of the shop and yard.  From time to time they will also help with deliveries and pickups.

Essential Duties and Responsibilities

• Follow all safety rules and regulations.
• Ensure compliance with all PPE (personal protection equipment) requirements in the shop, and yard.
• Ensure that all equipment is maintained to the manufacturer recommendations.
• Ensure that all decals and warning labels on all equipment are clearly legible.
• Make sure we have enough equipment for rent at all times.  This should be done daily.  Examples: Sandbags, all barricades, vertical panels, sign plates, signs, stands, stickers, sheeting, lights, drums, arrow boards, message boards, PTS boards, etc…
• You will be responsible for making sure all arrow boards, message boards, PTS boards, etc.. are serviced when returned at all times.  In addition recording what was done on maintenance logs.
• Make sure all equipment is serviced and maintained daily.  Wash, repair, organize, etc..
• Responsible to make sure the yard is organized daily.
• Report to the Manager all inventories that we need to order to make sure we have enough. 
• Responsible for filling out the proper paperwork with a customer drops off or picks up equipment.
• Responsible for filling out and maintaining the proper paperwork/reports daily.
• Report to Manager every morning to see what projects take priority.
• You are in charge of the shop, please delegate the jobs to the people that are working in the shop.   Make sure everyone in the shop stays busy at all times.
• You are responsible for keeping the yard and shop clean at all times.  House keeping is a must every day.
• Make sure all rental equipment is clean and put in the proper place.
• Help drivers load and unload, if needed.
• Forklift will only be used for loading and unloading.  Fill out a service report daily when using the forklift.
• Load and unload ALL customers in a friendly and timely manner (ASAP).  It is your responsibility to check outside for customers at all times.
• Help in all departments as needed.
• Turn in all paperwork to Dispatcher at the end of every day.
• Make sure your branch radio is always on in the yard so dispatch can contact you for your assistance.
• Adhere to all Company Policies and Procedures.
• All other duties as assigned.