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Operations Administrator

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Company Description

AWP Safety is North America’s leading traffic control specialist. Our team of 6,500 professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Super Bowl and Boston Marathon.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

Job Description

The Operations Assistant will play an important role in the company’s growth by assisting the Operations Manager with multiple projects and duties; coordinating repairs, inbound/outbound calls, maintenance, and follow-up with customers after work is complete to ensure satisfaction. Performing multiple tasks effectively with a focus on timeliness and responsiveness, high levels of diplomacy, sound judgment, and discretion when dealing with customers and other department staff.

Qualifications

RESPONSIBILITIES

  • Will Assist with Fleet Administration duties such as in Registrations, Ordering Fleet related supplies, and other misc. duties.
  • Update safety spreadsheet(s) and keep track of certification expiration dates.
  • Add all completed safety documents to share drive each week and update bulletin boards at each branch/region.
  • Support Customer Service Associate/front desk and answer phones as needed.
  • Manage customer calls regarding current jobs/projects as needed when General Manager is out in the field.
  • Assist with booking/scheduling travel for regional team members.
  • Branch inventory organization, tracking, and record keeping as needed.
  • Coordinate and consolidate office supply orders for all branch/regions.
  • Assist other departments with filling documents and reporting as needed.
  • Other misc. duties as directed by General Manager.

REQUIREMENTS

  • 1-3 years of Office administrative experience
  • Knowledge of Construction Safety and traffic control solutions preferred.
  • Knowledge of relevant equipment, policies, and procedures to meet local and state requirements.
  • Knowledge of Union process and policies a plus
  • Hours of operation may vary based on staffing needs and workload
  • Must be able to work in a variety of physical positions, including sitting, standing walking, and driving.
  • Regular exposure to all weather conditions in combination with regular work time indoors in environmentally controlled conditions.
  • The majority of time will be in an office setting- 90% office and 10% out in the field.
  • May need to lift or carry objects up to 30 pounds.

Additional Information

  • A high-achieving, gregarious, and well-respected team
  • Benefits-eligible 1st of the month following hire
  • All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
  • The company paid 50k in basic life insurance
  • Company paid LTD
  • Health Savings and Flex Spending Accounts Available
  • 401(k)
  • Paid Time Off & Paid Holidays
  • AWP named one of America’s Greatest Workplaces 2023 for Diversity

The hiring range for this position in $19-23 per hour. 

Traffic Solutions Corp., d.b.a. Statewide Safety Systems, a company of AWP, complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, age, national origin, citizenship status, disability, genetic information, veteran status, or other protected classifications under applicable law. Traffic Solutions Corp., d.b.a. Statewide Safety Systems complies with all federal government contracting laws and is committed to providing equal employment opportunities for qualified employees and applicants, such as women, minorities, persons with disabilities, and certain groups of veterans. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits. Traffic Solutions Corp., d.b.a. Statewide Safety Systems policies and practices reflect our commitment to nondiscrimination in all areas of employment, including contracting opportunities for vendors and suppliers.