Corporate

As a Crew Lead, you will play a crucial role in:

• Establishing and maintaining safe work zones using the proper equipment.
• Collaborating with team members to ensure the safety of all.
• Managing traffic flow effectively with stop/slow paddles.
• Delivering exceptional service and protection to our clients.

This position is responsible for day-to-day branch operations and business expansion.  This position is an active, hands-on role requiring contact with vendors, customers, operations, field locations, and corporate departments. The Assistant Manager should have experience with retail sales, safety products and concepts, utility and/or the construction industry; is responsible for selling and supervising the overall delivery of quality safety products and accessories.

ESSENTIAL FUNCTIONS

OPERATIONS

• Responsible for the implementation, coordination, and management of office operations in accordance with the corporate strategic plan
• Assist in the establishment and development of retail stores at current and future locations including sales goals, forecasts, and marketing strategies.
• Participate in the development and implementation of policy and strategic plans
• Drive the company focus on safety to employees and customers and conduct regular safety meetings in accordance with the company Environmental Health & Safety (EHS) Program.
• Assist in implementing programs to ensure attainment of business plan for growth and profit and manage budget
• Share a superior understanding of the company’s products and services, participate in the estimating process. Know and understand the effects of unit pricing on projects.

EMPLOYEE MANAGEMENT AND DEVELOPMENT

• Coach and develop staff to increase key cost efficiencies, revenue, and gross margins.
• Review and provide regular, balanced feedback to staff regarding safety, location’s financial performance, cross-functional and cross-company collaboration, people management and growth
• Actively participate in the identification, interviewing, and hiring decisions for vacancies
• Work with Branch Manager to build a strong succession plan for the product store.
• Communicate with employees regarding corporate initiatives and opportunities

CUSTOMER MANAGEMENT

• Work closely with the sales and other branches to solidify the company’s presence in the local marketplace and to identify potential opportunities for additional business
• Resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction
• Coach staff to build strong relationships with existing customer base to maintain and grow the business

Job Description

As a Warehouse Associate, you are responsible for performing tasks involving physical labor at our local warehouse. You will handle and receive inventory from freight forwarders. Handle Will-Call Coordination such as keeping track of orders being pulled and finalizing orders before going out to customers. Warehouse Associate will handle any walk-in request from the store for products that are not available on the store floor. Associate will handle pulling orders and putting away backstock.

Key Responsibilities

• Restocking shelves
• Accepting incoming orders
• Processing and packing orders
• Counting inventory
• Ensuring orders are shipped in a timely manner
• Perform all other duties as assigned

Job Description

As a Warehouse Associate, you are responsible for performing tasks involving physical labor at our local warehouse. You will handle and receive inventory from freight forwarders. Handle Will-Call Coordination such as keeping track of orders being pulled and finalizing orders before going out to customers. Warehouse Associate will handle any walk-in request from the store for products that are not available on the store floor. Associate will handle pulling orders and putting away backstock.

Key Responsibilities

• Restocking shelves
• Accepting incoming orders
• Processing and packing orders
• Counting inventory
• Ensuring orders are shipped in a timely manner
• Perform all other duties as assigned

Job Summary

The Account Manager will secure profitable business for their branch(es) and the company by selling the company’s portfolio of services, rentals, and products to potential and existing energy, broadband, transportation, and construction customers with who they develop and maintain effective customer/vendor relationships. The Account Manager is expected to meet or exceed sales/margin targets by using proper planning, effective sales presentations, a thorough understanding of industry trends and our competitors’ positions in the market, and continuous follow-up before and after the sale. The Account Manager will also conduct studies of their assigned territory, identify new potential customers and their needs, emphasize the advantage of engaging with our company, and implement strategies to attract and retain customers through effective collaboration with Operations and other key departments. This position is an active hands-on role requiring routine weekly travel, primarily within an assigned sales territory.

Key Responsibilities

• Responsible for attending and conducting weekly sales and cold call appointments with key decision makers on potential and existing accounts including, but not limited to, visiting the customer’s facility and/or job site, video and phone calls, email, etc.
• Build and maintain a solid and qualified pipeline, establishing professional customer/vendor relationships with appropriate customer contacts at all levels in relevant departments such as purchasing, engineering, project management, quality assurance, senior leadership, etc.
• Proactively identify and secure opportunities to help customers solve problems, quote on customer requirements, assist in providing job estimates, provide technical assistance as needed, and keep customers up to date on new developments
• Maintain involvement in execution of customer’s project/order to ensure that all services and products are meet or exceed the contracted expectations and conditions by consistently collaborating with Operations, Billing, and other key departments
• Effectively convey the Company’s focus on safety to employees and customers, and promote the company’s network of companies ability and commitment to deliver safe, high-quality, and on-time services
• Network as key point of contact for sales within assigned territory, identifying and executing on opportunities to increase sales by participating in various events, including but not limited to trade shows, association meetings and conferences, industry events, etc.
•  Track and regularly provide reports on all activity, target achievement, sales forecasts, lost business, orders and quotes, problems and recommended solutions for customer/vendor relationship or project concerns, changes in assigned territory or industry trends that may affect the Company, etc.
• Collaborate with Inside Sales, Billing, and Branch and Area Managers on sales strategies and procedures
• Other duties as assigned by leaders in Operations, Sales, or Corporate
• Perform all other duties as assigned.

The Area Manager will provide leadership and implementation of core values and our overall mission of protecting our customers’ people, business, and time. This position will be responsible for the safety, management, and ongoing growth of the company, by leading safety initiatives to protect employees, customers, and assets. Managing, supervising, and supporting the growth and development of the team is a key component of this role. The management team at AWP is instrumental in achieving success and verifying customer needs are being met at the highest level of satisfaction through safety, P&L management, team building, recruitment strategies, and promoting ongoing relationships with both internal and external clients.

• Strategic planning and implementation of strategies to create and maintain safe work practices
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through the enforcement of safe work practices
• Ensure safety compliance by Company, Local, State, and Federal regulations as it relates to the Site
• Prevent accidents and other safety exposures by investigating, identifying causes, and developing preventative measures and practices
• Maintain traffic control, safety, and supervisor credentials
• Facilitate safety and committee meetings
• Responsible for overseeing P&L, Fleet, Safety, Equipment Inventory, and Customer Interactions
• Ability to understand and adhere to a collective bargaining agreement (if applicable)
• Solidify AWP’s presence in the service area and identify potential opportunities for growth
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.
• Responsible for tracking and auditing the usage of assets, employees, and time for projects
• Utilize Site and organization data for workforce forecasting to predict staffing needs
• Participate in the recruiting and hiring strategies in conjunction with Human Resources
• Develop and support the growth of 3-5 direct supervisors
• Manage a staff of 75-150 field employees – territories could cover several hundred square miles, often a large portion of the whole state (some overnight travel likely)
• Engage and invest in the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs
• Foster team building through leadership practices and regular communication strategies
• Become a subject matter expert in work zone setup/design and professional flagging
• Conduct Site new hire orientation and ongoing training
• Manage daily employee issues including payroll, timekeeping, benefits, time off requests, scheduling, and customer issues

Compensation: $100k-115k Based on experience 

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.   

• Support the Area Manager and General Manager in managing your team of protectors.  
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Direct supervision for Field crews
• Maintain Field/Office Responsibilities; 80% in Field and 20% in Office
• Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop your team of protectors
• Develop relationships with internal and external customers to achieve goals and new business opportunities 
• Perform field and vehicle inspections, attend pre-bid meetings, meet with clients and work in the field with the team as needed
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service 
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members 
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs 
• Obtain ATSSA and state-specific certifications 
• Become a subject matter expert in work zone setup/design and professional flagging 
• Other duties as assigned 

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.   

• Support the Area Manager and General Manager in managing your team of protectors.  
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Direct supervision for Field crews
• Maintain Field/Office Responsibilities; 80% in Field and 20% in Office
• Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop your team of protectors
• Develop relationships with internal and external customers to achieve goals and new business opportunities 
• Perform field and vehicle inspections, attend pre-bid meetings, meet with clients and work in the field with the team as needed
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service 
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members 
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs 
• Obtain ATSSA and state-specific certifications 
• Become a subject matter expert in work zone setup/design and professional flagging 
• Other duties as assigned 

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.   

• Support the Area Manager and General Manager in managing your team of protectors.  
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Direct supervision for Field crews
• Maintain Field/Office Responsibilities; 80% in Field and 20% in Office
• Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop your team of protectors
• Develop relationships with internal and external customers to achieve goals and new business opportunities 
• Perform field and vehicle inspections, attend pre-bid meetings, meet with clients and work in the field with the team as needed
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service 
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members 
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs 
• Obtain ATSSA and state-specific certifications 
• Become a subject matter expert in work zone setup/design and professional flagging 
• Other duties as assigned 

The Account Manager will represent AWP Safety to prospective and existing accounts in the utility, construction, engineering, and event categories in the assigned regional geographic area. Responsible for maintaining existing business, with a strong focus on identifying new business through personal and telephone communication. The  Account Manager is also responsible for collecting and understanding industry trends to be competitive in the traffic control market.  Responsibilities include developing relationships with the key decision-making personnel in both existing and prospective accounts while participating in the account targeting process led by the Director of Sales.

• Strategically develop and implement profitable sales growth plans within assigned territory, to ensure alignment with company goals and objectives.
• Actively manage an existing pipeline of opportunities, with a strong focus on growing new opportunities.
• Build and maintain a robust pipeline of sales opportunities to exceed sales initiatives for new projects within the customer/prospect base.
• Maintain rapport with existing customers, while building a strong customer partnership as new sales opportunities are identified.
• Identify key account decision-makers and establish professional relationships.
• Perform customer follow-up activity to ensure brand promise and the operating performance is satisfactory.
• Collect and communicate industry trends and competitive activity within the assigned business territory regarding competitive practices.
• Manage overall relationships with internal and external customers: negotiate sales contracts, rate adjustment(s), and renewals and maintain sales forecast and CRM updates.
• Work closely with the inside sales team to ensure an excellent experience when providing quotes and other requested information.
• Identify high-potential prospect accounts and convert them to new growth opportunities.
• Partner with Billing, Collections, and AR on organizational changes to ensure an excellent most custom experience with accurate and on-time billing, while helping support resolution and retention.
• Work closely with Regional Operations Management to drive growth and overall customer experience.
• Alignment with Regional Sales Managers in support of National Account channel partners
• Participate in Quarterly Business Reviews.
• Develop and Maintain Salesforce Account information.
• Other duties as assigned

AWP Safety is in search of a seasoned Senior Business Systems Analyst who possesses a profound expertise in business process reengineering and systems analysis. This role is essential in bridging business needs with technical solutions, focusing on optimizing and redefining business processes through extensive requirement gathering and system design. The ideal candidate will have a strong background in Agile and Waterfall methodologies, and be adept in writing user stories, understanding both functional and non-functional requirements, and conducting various test cycles such as SIT, user acceptance testing. A significant part of this role will include working on a Microsoft Dynamics Quote-to-Cash ERP implementation with a strong understanding of F&O functional expertise and a solid understanding of Dual-write. This function reports to the Senior Manager, Business Systems Analysis.

Key Responsibilities

• Partner with business units disbursed geographically to reengineer and optimize business processes.
• Elicit, document, and manage business requirements.
• Facilitate workshops for requirements gathering and system design.
• Write user stories with clear acceptance criteria in an Agile framework.
• Document requirements in BRDs when appropriate.
• Distinguish between functional and non-functional requirements.
• Develop and assist in executing test cases; facilitate various test cycles such as unit testing, SIT and user acceptance testing.
• Be the point of contact for Dynamics 365 F&O with a clear understanding of Dual-Write functionality between CE and F&O.
• Expertise in creating data mapping and solution documents for building integrations between Dynamics 365 F&O to Data Warehouse and 3rd Party systems.
• Dynamics 365 SCM experience a plus
• Employ critical thinking and problem-solving skills in project scenarios.
• Communicate effectively and facilitate discussions in large group settings.
• Maintain vendor relationships and manage contractual obligations.

POSITION SUMMARY The Estimator will contribute to the mission of protecting our customers’ people, business, and time by delivering excellent service and accurate information. This position will collaborate with all levels of the organization to clearly understand the projects and requirements needed to achieve deadlines. The Estimator will work with team members to deliver precise and accurate bids for assigned projects.

RESPONSIBILITIES

· Understand projects and all requirements

· Analyze all available information to compile into a proposal estimate

· Attend external pre-bid meetings to determine the scope of work

· Determine key variables for cost and other estimates

· Complete proposals including bid documents, determine the project’s scope, and evaluate special conditions affecting the proposal (including site conditions, access, personnel, and equipment needs)

· Review and clarify proposals and negotiate projects

· Prepare estimates based on time, labor requirements, equipment costs, and specifications

· Create and submit estimate reports or bids to appropriate persons (project managers, clients, bidding competitions, etc.)

· Obtain and track offers and quotes by subcontractors or vendors

· Prepare preliminary schedules for all successfully awarded projects

· Manage multiple projects estimates simultaneously

· Contact current and potential customers in a sales capacity

· Involved in peer mentoring and on-the-job training

· Other duties and/or special projects as assigned