Operations Manager

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Company Description

AWP Safety is North America’s leading traffic control specialist. Our team of 6,500 professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Super Bowl and Boston Marathon.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

Job Description

  • Strategic planning and implementing of strategies to create and maintain safe work practices
  • Manage a staff of 25-50 employees
  • Ensure safety compliance in accordance with Company, Local, State, and Federal regulations as it relates to the Site
  • Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
  • Foster team building through leadership practices and regular communication strategies
  • Utilize Site and organization data for workforce forecasting to predict staffing needs
  • Prevent accidents and other safety exposures by investigating, identifying causes, and developing preventative measures and practices
  • Become a subject matter expert in work zone setup/design and professional flagging
  • Maintain traffic control, safety, and supervisor credentials
  • Participate in the recruiting and hiring strategies in conjunction with Human Resources
  • Conduct Site new hire orientation and ongoing training
  • Facilitate safety and committee meetings
  • Responsible for tracking and auditing the usage of assets, employees, and time for projects
  • Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.
  • Solidify Statewide’s presence in the service area and identify potential opportunities for growth
  • Engage and invest in the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs.
  • Manage daily employee issues including payroll, timekeeping, benefits, time off requests, scheduling, and customer issues
  • Ability to understand and adhere to a collective bargaining agreement (if applicable)

Qualifications

  • Associate or bachelor’s degree a plus but not required
  • 5-10 years of management experience required
  • Strong leadership with excellent communication and coaching skills
  • Excellent motivation and organizational skills
  • Intermediate computer skills including Microsoft Office products and customer relationship management systems
  • Experience managing P&L
  • Process Improvement – Lean Manufacturing/Six Sigma preferred
  • Experience in Business Development – top & bottom line
  • Significant experience developing high-performing teams
  • The proactive approach to brand development
  • Building strong customer relationships
  • Ability to develop and execute business plans
  • Must adhere to and promote safe workplace practices
  • Must maintain a current, valid driver’s license and a clean driving record void of suspension or revocation

Additional Information

  • Benefits-eligible 1st of the month following hire.
  • All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
  • Company paid 50k in basic life insurance.
  • Company paid LTD.
  • Health Savings and Flex Spending Accounts Available
  • 401(k)
  • Paid Time Off & Paid Holidays
  • AWP named one of America’s Greatest Workplaces 2023 for Diversity

Compensation: $75-90K + Bonus + Company Vehicle and Gas Card

Traffic Solutions Corp., d.b.a. Statewide Safety Systems, a company of AWP, complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, age, national origin, citizenship status, disability, genetic information, veteran status, or other protected classifications under applicable law. Traffic Solutions Corp., d.b.a. Statewide Safety Systems complies with all federal government contracting laws and is committed to providing equal employment opportunities for qualified employees and applicants, such as women, minorities, persons with disabilities, and certain groups of veterans. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits. Traffic Solutions Corp., d.b.a. Statewide Safety Systems policies and practices reflect our commitment to nondiscrimination in all areas of employment, including contracting opportunities for vendors and suppliers.